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University of Calgary

Associate Director, Finance Service


North West Calgary1435450

Company Information

About the University of Calgary

The University of Calgary is a leading Canadian university located in the nation's most enterprising city. The university has a clear strategic direction to become one of Canada's top five research universities by 2016, where research and innovative teaching go hand in hand, and where we fully engage the communities we both serve and lead. This strategy is called Eyes High, inspired by the university's Gaelic motto, which translates as 'I will lift up my eyes'. For more information, visit ucalgary.ca.

The University of Calgary respects, appreciates, and encourages diversity.

Job Description

Finance Services is currently seeking a Full-time Regular Associate Director, Finance Services.

Reporting to the Director, Finance Services, the Associate Director, Finance Services, is a senior position that supports the Director in leading the direction of the Finance Services team in providing and promoting integrated finance service across campus. The Associate Director manages the day to day activities of the Finance Services team that is responsible for providing budget, forecasting, financial analysis and advisory services to Faculties and Units across campus. The Associate Director is required to have expertise in highly complex and technical financial concepts, and is expected to work with complex accounting, budgeting, forecasting and Finance systems and processes.

This position requires complex problem solving skills, strong analytical abilities, extensive organizational knowledge and managerial skills, sound judgment, expertise in technical financial concepts, accounting systems and processes in connection with the finance and budget portfolios at the University.

The Associate Director is required to possess strong communication and client relation skills as the position deals with multiple and competing deadlines and act as a resource to all areas of the University across all funds. The Associate Director must perform in an environment where there is a potential for ambiguity and continuous change (constantly changing technology, systems, processes) and shifting priorities and is required to deal with constant high volumes of work. The Associate Director is required to manage own delivery of work and staff's time and hours of work to ensure all jobs are completed on a timely basis, and meet the needs of various parties.

This position is responsible for directing and integrating the Finance Partner role within the Faculties and Units across campus and ensuring that budget, decision, advisory and forecasting and planning support services are provided in accordance with university policies and procedures. The Associate Director is also responsible for leading the Finance Partners to provide budgeting, forecasting and variance support for all funds, both research and operational, within their respective Units/Faculties.

As well as requiring high-level, technical/financial awareness, the work is of a highly complex and political nature and requires considerable sensitivity towards numerous stakeholders. The recommendations and performance of the incumbent have financial implications for the University reaching into multiple-millions of dollars.


Summary of Key Responsibilities (job functions include but are not limited to):


  • Ensure effective policies, procedures, systems and best practices are followed
  • Promote a strong financial control environment at the University
  • Ensure the allocation of time, flow of information, and priorities are efficiently balanced for self and staff
  • Manage the service delivery of several staff including the allocation of personnel to tasks and special assignments and providing staff with advice on policies and procedures, client management and priorities and methods
  • Select, train, manage, support, and evaluate staff; provide feedback and development opportunities; coach the performance of individuals to achieve continuous improvement; stimulate and support creativity and innovation in others through strong leadership
  • Provide leadership and guidance to several MaPS staff. As well, the Associate Director ensures that appropriate reporting tools, processes and policies to support the Finance Services team accountabilities are in place
  • Act as a mentor and provide advice to Finance Partners, Finance Service Analysts, etc. on budgeting, forecasting and financial analysis across all funds within the institution
  • Develop consistent measures and expectations to assess the Finance Partner, Finance Service Analysts role and other Finance Services roles
  • Support Finance Partners in fostering and building collaborative, supportive relationships with assigned clients
  • Support Finance Services staff in fostering high level customer service and building positive relationships with internal and external clients

Strategic Planning/Projects

  • Assess current finance services systems and processes, including other finance systems and process that impact the finance services team accountabilities, for continuous improvement opportunities; show an awareness of key drivers for decision-making in the University and attain 'buy-in' of key stakeholders to change initiatives
  • Clearly define the expectations and accountabilities of the Finance Services team, including the Finance Partner and Finance Services Analyst roles
  • Remain current on factors that would initiate change, such as University policies and procedures, and changes in accounting principles for Not-For-Profit organizations
  • Resolve key concerns and ad-hoc issues associated with Finance Services and the University in general, making recommendations to resolve these issues through the development of procedures, practices, and associated reporting tools while balancing conflicting needs of many stakeholders
  • Lead the subcommittees of the Finance Services team to operationalize the key initiatives of the team including, but not limited to, recruitment, development of and transition to the Integrated Services Deliver Model, professional development, standards and processes, all funds variance  and other initiatives as they arise
  • Successfully complete special assignments and projects
  • Responsible for the leadership, service delivery and integrity of internal financial reporting of budgets, variance, forecast and other financial analysis reports produced by the Finance Services Team


  • Ensure that communications are timely, informative and appropriately represent Finance and the University
  • Manage complex University issues and challenging interpersonal interactions with composure and diplomacy while maintaining confidentiality.
  • Provide opinions and advice when sought that are considered appropriate and reliable
  • Proactively develop and maintain trustworthy, productive, problem-solving working relationships with colleagues and staff, across the University community
  • Coach and motivate staff, team and project members to develop positive, high trust working relationships and operate effectively as a team.
  • Create an environment where knowledge sharing, support, training tools, coaching and staff development ensure service levels meet or exceed client expectations
  • Client consultation, liaison, coordination, cooperation and feedback
  • All other requirements as required by the Director, Finance Services

Financial/Management Reporting

  • Ensure the Finance Services team provides accurate, timely, and relevant budgeting, forecasting, and financial analysis reports & forecasts in line with University Financial Policies and as requested by various stakeholders
  • Ensure that distribution of financial information to Faculty, units and Financial Planning & Analysis is timely and accurate
  • Provide leadership in the area of effective budgeting, forecasting, financial analysis and financial internal control and demonstrate a high degree of initiative and objectivity
  • Work with the Director to facilitate the implementation of enhancements to the services provided by Finance Services to include budgeting, forecasting and financial analysis support to the units and faculties across all funds, including both research and operations

Qualifications / Requirements:

  • Professional accounting designation (CA, CMA, or CGA) and a related university degree or equivalent experience. A minimum of ten years of progressively more senior experience in various accounting, budget, and analyst functions with five or more years including supervisory/management experience are required
  • Demonstrated ability to work well with others and to handle difficult situations while maintaining effective and productive working relationships.  Must be able to think logically, solve problems and be critically objective with an ability to develop innovative solutions to problems. Must be able to work independently and in a team environment. Strong team leadership skills are required
  • Strong organizational, interpersonal, and written communication skills are required to ensure this client facing function is effectively managed. The ability to communicate effectively with faculty, administrators, staff, is essential
  • Experience with and a solid understanding of budgeting, financial analysts, internal control and risk management frameworks. 
  • Thorough knowledge of business processes and best practices
  • Intermediate to expert user of computer software applications, including large integrated enterprise resource planning systems, data warehousing and business intelligence tools, and spreadsheets
  • Demonstrated communication, facilitation and negotiation skills
  • Experience with not for profit accounting, and a strong understanding of the university policies, structures and operations

Application Deadline:  December 23, 2016

To Apply please visit the University of Calgary Careers page, Job ID# 11806

This position is classified in the Management Career Band, Level 3 of the Management and Professional Staff Career Framework.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

Contact Information

University of CalgaryEducationAimie SaitoAdvisor, Talent Acquisitionhrhire@ucalgary.ca403-220-8924https://www.ucalgary.ca/
Posting Date: 12-Dec-2016EducationAccounting and Finance Permanent, Full-Time Open 1 ASAP
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