Manager, Corporate Services

Position Overview

The Manager, Corporate Services is a member of the senior management team and works with the Executive Director/Registrar and other senior staff to provide oversight to all corporate services.  

The Manager, Corporate Services is responsible for operations to facilitate organizational effectiveness and efficiency.  This includes oversight of financial systems, human resources, payroll, facilities, and information system management. The Manager, Corporate Services acts as the organizations Privacy Officer.

Key Responsibilities


  • Oversees all aspects of accounting, including:
  • Processing all accounts payable transactions including expenses, credit card charges and invoicing client bills
  • Quality control of accounts payable process, including accuracy of each bill and proper classification and coding
  • Quality control of accounts receivable process, including accuracy of posting and classification of daily receivable transactions
  • Processing deposits
  • Maintenance of accurate and comprehensive records of day to day transactions
  • Financial reporting and financial records keeping
  • Oversees maintenance of the General Ledger
  • Oversee reconciliation of monthly credit card statements
  • Oversees the preparation of financial reports and financial analyses in support of senior management team needs - monthly, quarterly or annually and for audit purposes
  • Plays a lead role in preparing for and conducting annual financial audit by supporting and working closely with independent auditors
  • Develops and ensures compliance with internal operational financial policies and procedures
  • Takes lead in the development and management of the annual operating and capital budgets
  • Identifies, implements, and maximizes expense reduction and cost savings opportunities
  • Assists in the preparation of claims and financial reports for grant projects
  • Ensures compliance with CRA and maintains records as required
  • Oversees purchasing policies for general business equipment and supplies

Human Resources

Oversees and manages all aspects of corporate human resources operations, including:

  • Handling of payroll information, including timesheets and vendor services for payroll entry
  • Compliance with all legislative human resources requirements (e.g. Alberta Employee Standards Code, Workers’ Compensation Act)
  • Assisting with job postings and recruitment
  • Responsible for on-boarding and orientation related to corporate services
  • Maintenance of employee records
  • Maintenance of operations related to Benefits Administration, as well as development of both long and short term benefits strategies
  • Development and oversight of corporate performance appraisal system
  • Development of corporate staff training/professional development strategy and its regular implementation
  • Maintenance of Employee Handbook with regular review and revision as needed

Information System Management

Facilities Manage

Works with information technology consultant(s) to ensure technology meets organizational needs

Ensures requisite user controls are in place and the currency of software licensing agreements

Oversees all financial and systems audit and business continuity testing

Facility Management

Maintains facility and equipment leases continually reviewing and prepares recommendations on expense control options

Oversees efficient running of corporate office including:

  • Maintenance of office administration supplies
  • Maintenance of equipment including copier, fax machines and postage equipment
  • Maintenance of the storage rooms and oversight of storage services
  • Maintains office design efficiency and office security by planning and implementing office systems, layouts and equipment procurement
  • Takes lead role in proactively assessing space requirements and manages office moves on an as-needed basis
  • Together with the Executive Director/Registrar plays lead role in oversight, maintenance, management, measurement, and reporting of risk in keeping with best enterprise risk practices

Corporate Communications

Provides leadership to communications staff to support corporate communication and marketing strategies


  • Develops and ensures compliance with corporate policies and procedures
  • Other duties as may be required



CPA Designation required (CMA. CPA or CA)


  • 5-7 years progressive management experience in corporate services especially finance and operations
  • Strong IT implementation experience preferred
  • Understanding of Canadian regulatory and health care environment
  • Skills & Ability
  • Excellent communication skills both written and verbal
  • Demonstrated ability to manage time, meeting required deadlines
  • Appropriate interpersonal management skills
  • Works well independently and as a team member with a positive, professional and solution orientated attitude
  • Demonstrated professionalism and confidentially
  • Sound analysis, judgment and decision making skills
  • Ability to build and maintain effective and appropriate relationships with staff and stakeholders

Job Specific Skills & Ability

  • Accounting and payroll systems
  • Technology applications
  • Relevant legislation and regulation
  • Human Resources legislation, policies and procedures
  • Demonstrated proficiency in word processing, spreadsheet, database, email and internet applications